Successful Disaster Programs in the COVID-19 “New Normal”
By Patrick Hardy President & CEO, Hytropy Disaster Management | September 27, 2020
The global impact of COVID-19 has required hoteliers and their corporate teams around the world to adapt quickly and recognize the importance of a robust disaster plan. These plans, when properly designed and implemented through a corporate property portfolio, provide the tools necessary to empower employees and management to navigate a multi-dimensional disaster response. Without a plan, incident responses are inconsistent, confused, and lacks continuity necessary to maintain the highest service standards.