The unique circumstances of the COVID-19 Pandemic has provided an unprecedented challenge to restaurant operations throughout the U.S. and the world. National lockdowns followed by uneven reopening schemes and state-by-state procedural and sanitation guidance have forced management teams to quickly pivot and adapt to a rapidly evolving environment.
Successful restaurant operators will need to apply a measured approach to both disaster preparedness and recovery with the likely prospect of a “second wave” of COVID-19. This second wave, of unknown duration and severity resulting in either a regional or national outbreak in the latter part of 2020 will create a brand-new set of challenges for restaurant operators. To successfully navigate these events, operators should consider these three proven strategies to prepare for the “second wave”.